Butchers and Fishmongers

Job Summary: Butcher and Fishmonger

Position Title: Butcher and Fishmonger

Location: 

Reports To: Meat and Seafood Team Lead

Department: Store Operations

Position Overview: Butchers and Fishmongers in a grocery retail environment are responsible for preparing and processing fresh meat and seafood products for customers. This role involves cutting, trimming, deboning, filleting, and packaging various types of meat and seafood according to customer specifications and store standards. Butchers and Fishmongers are also responsible for maintaining product quality, ensuring food safety, and providing excellent customer service by offering product knowledge and preparation advice.

Key Responsibilities:

1. Meat and Seafood Preparation:
   • Cut, trim, debone, and fillet meat and seafood products according to customer specifications and store requirements.
   • Prepare specialty cuts, ground meat, sausages, and other products as requested by customers.
   • Ensure all products are presented attractively and meet the company’s quality and freshness standards.
2. Customer Service:
   • Engage with customers to understand their needs and provide recommendations on meat and seafood selections.
   • Offer advice on cooking techniques, recipes, and product pairings.
   • Handle customer orders promptly and accurately, ensuring a positive shopping experience.
3. Product Quality and Safety:
   • Inspect meat and seafood products for freshness and quality, discarding any products that do not meet company standards.
   • Maintain proper storage conditions, including temperature control, to ensure the safety and freshness of all products.
   • Follow all food safety guidelines, including proper handling, sanitation, and equipment use.
4. Inventory and Stock Management:
   • Monitor inventory levels and notify the Meat and Seafood Team Lead or Department Manager of any restocking needs.
   • Properly label and price all products according to store policies.
   • Rotate stock regularly to ensure the first-in, first-out (FIFO) principle is followed, minimizing waste and spoilage.
5. Equipment Maintenance:
   • Operate and maintain equipment such as slicers, grinders, and scales, ensuring they are clean and in good working order.
   • Perform regular cleaning and sanitizing of work areas, tools, and equipment to meet hygiene standards.
   • Report any equipment malfunctions or safety concerns to the Department Manager.
6. Merchandising and Display:
   • Arrange and maintain product displays in the meat and seafood department, ensuring they are visually appealing and fully stocked.
   • Assist with setting up promotional displays, highlighting special offers, seasonal items, and new products.
   • Ensure that all signage and pricing are accurate and up-to-date.
7. Compliance and Safety:
   • Comply with all company policies, procedures, and legal regulations related to food safety and sanitation.
   • Participate in regular safety and food handling training sessions to stay updated on best practices.
   • Adhere to health and safety standards, including wearing appropriate protective gear and following safe knife handling practices.
8. Team Collaboration:
   • Work closely with other team members in the meat and seafood department to ensure smooth operations and efficient customer service.
   • Assist in training new team members on proper cutting techniques, food safety, and customer service skills.
   • Participate in team meetings and contribute ideas for improving department performance.

Qualifications:

• Education: High school diploma or equivalent required; culinary training or certifications in meat cutting or seafood preparation are a plus.
• Experience: Previous experience as a butcher, fishmonger, or in a similar role within the grocery retail industry is preferred.
• Skills:
  • Strong knowledge of meat and seafood cuts, preparation techniques, and storage requirements.
  • Excellent knife skills and proficiency with meat cutting equipment.
  • Ability to work in a cold environment and handle raw meat and seafood safely.
  • Good customer service skills and the ability to communicate effectively with customers.
  • Attention to detail and commitment to maintaining high standards of quality and safety.
  • Physical stamina and the ability to lift heavy products and stand for extended periods.