Playground Attendants

Job Summary: Playground Attendant

Position Title: Playground Attendant

Location: 

Reports To: Bakery, Cafe & Playground Team Lead

Department: Store Operations

Position Overview: The Playground Attendant is responsible for supervising and ensuring the safety of children in the playground area of a grocery retail store. This role involves monitoring children’s activities, maintaining a clean and safe environment, and providing excellent customer service to parents and guardians. The Playground Attendant plays a vital role in creating a fun and secure environment for children while their caregivers shop, contributing to an overall positive shopping experience.

Key Responsibilities:

1. Supervision and Safety:
   • Monitor and supervise children in the playground area, ensuring their safety and well-being at all times.
   • Enforce playground rules and guidelines to maintain a safe and orderly environment.
   • Respond quickly and appropriately to any accidents, injuries, or incidents, providing first aid if necessary and reporting to the Playground Team Lead.
2. Customer Service:
   • Greet parents, guardians, and children warmly, providing information about playground rules and activities.
   • Assist parents and guardians with check-in and check-out procedures, ensuring that children are released only to authorized individuals.
   • Address any concerns or questions from parents and guardians, ensuring a positive experience for all visitors.
3. Playground Maintenance and Cleanliness:
   • Maintain a clean and organized playground area, including equipment, seating areas, and toys.
   • Regularly inspect playground equipment and toys for safety and cleanliness, sanitizing as needed.
   • Report any maintenance issues or safety hazards to the Playground Team Lead or Store Manager.
4. Engagement and Activities:
   • Engage with children in play activities, encouraging participation and ensuring that all children feel included and safe.
   • Organize and facilitate age-appropriate games, crafts, or other activities to keep children entertained.
   • Monitor the use of playground equipment to ensure it is being used safely and appropriately.
5. Incident Reporting and Documentation:
   • Document any incidents, accidents, or safety concerns that occur in the playground area, following store procedures.
   • Communicate with the Playground Team Lead or Store Manager regarding any incidents or issues that require further attention.
   • Maintain accurate records of attendance and any relevant details related to the children in the playground.
6. Compliance with Safety Regulations:
   • Adhere to all health and safety regulations, including those related to child supervision, playground equipment, and first aid.
   • Participate in regular safety training sessions and drills to stay prepared for emergency situations.
   • Ensure that the playground area is compliant with store policies and local regulations.
7. Collaboration and Communication:
   • Work closely with other store employees, including customer service and security staff, to ensure a safe and pleasant environment for customers.
   • Communicate any concerns or suggestions for improving the playground area to the Playground Team Lead or Store Manager.
   • Collaborate with the store team to promote playground events or special activities.

Qualifications:

• Education: High school diploma or equivalent preferred; certification in first aid and CPR is required.
• Experience: Previous experience working with children in a childcare, educational, or recreational setting is preferred.
• Skills:
  • Strong interpersonal skills and the ability to communicate effectively with children and adults.
  • Patience, attentiveness, and the ability to remain calm in stressful situations.
  • Knowledge of child development and age-appropriate activities.
  • Ability to enforce rules and guidelines while maintaining a friendly and welcoming demeanor.
  • Physical ability to participate in play activities and perform light cleaning duties.
  • Strong sense of responsibility and commitment to child safety.